Consulting Services Available
We have the ability to help your facility increase and stabilize patient census, develop new programming tracks, evaluate the overall efficiency and effectiveness of your current program as well as the creation of startup programs and policy and procedure development.
Start Up Program Development, including:
- Policy and procedure development;
- Help define unique market niche;
- Create clinical program including schedule, clinical components, therapeutic approaches, work sheets, treatment plans and all clinical protocols;
- Develop training manuals for intake, clinical, psych tech, aftercare and marketing departments;
- Develop business plan;
- Develop national marketing plan for first year;
- Staff hiring and training;
- Oversee licensing process.
Marketing, including:
- Developing or enhancing marketing plans;
- Developing or evaluating collateral and printed materials;
- Website design and optimization;
- Internet newsletters;
- National and local conference attendance;
- Maximization of public relations opportunities;
- Mailing lists;
- Increase site visits;
- Professionals days;
- Advertising;
- Recommendations for enhancement of marketing efforts to include a detailed plan for implementation.
Overall Program Evaluation: An objective evaluation of the efficiency and professionalism of the facility or treatment center, including:
- General effectiveness of the program;
- Against staff advice discharge or early discharge rates;
- Staff morale and retention;
- The programs ability to meet the needs of their average client profile;
- A cost and pay scale comparison to similar programs locally and nationally;
- A review of client, patient and referent satisfaction;
- Staffing qualifications;
- Suggestions on how to strengthen and enhance all of the above areas.
Intake and Admissions Department: Evaluation of the intake and admissions protocols and policies, including:
- Intake conversion rates;
- Intake assessment tools;
- Phone presence of intake coordinators;
- Follow up expectations;
- Communication between other departments;
- Relationships with insurance companies;
- Cross referral relationships with other facilities;
- Recommendations that will increase and stabilize average daily census.
Remote Intake Services, including:
- Offer full service intake department
Including : Intake Director and full time Intake Specialists;
- Telephone coverage 7 days per week;
- Pre-admissions screenings;
- Insurance benefit checks;
- Full time, after hour and weekends available;
Includes holidays.
Recruiting Services, including:
- National recruiting for management positions within each department;
- Interviewing potential candidates;
- Reference checks;
- Providing program with several appropriate and well qualified candidates.
- Continuing Care Department: Evaluate aftercare procedures and continuing care plans, including:
- Timing of when aftercare planning begins;
- Comprehensive nature of continuing care plans;
- Aftercare resource lists;
- Evaluation of client compliance with continuing care plans;
- Success rates of alumni clients;
- Discharge procedures;
- Client readiness for discharge;
- Discharge criterion;
- The development of a comprehensive, long term aftercare protocol;
- Recommendations for alumni coordination.
Specialty Track Development: For those who are turning clients away because your program does not offer a dual diagnosis or specialty track, offered for:
- Sexual Compulsivity;
- Eating Disorders;
- Family Therapy;
- Trauma;
- Chemical Dependency;
- Relapse Prevention.
This will include:
- The implementation of excellent clinical specialty tracks;
- Program development;
- Daily schedule;
- Hiring staff;
- Clinical trainings;
- Clinical supervision and case consultation;
- Written exercise materials.
Food Service Analysis:
- Review weekly menus
- Assess purchasing practices including where food is purchased from
- Evaluate food rotation and storage systems
- Offer suggestions for waste reduction
- Review staffing patterns
- Assess ability to accommodate census fluctuations
- Prepare budget for food service departments
Call Today to Enhance Your Program!