You cannot over estimate just how important your intake department is. If a potential client calls for information and gets a recording or is put on hold, research shows they will either hang up or move on to the next facility on their list. We believe an excellent intake department can make the difference between a thriving program or one that is struggling to fill beds. We know how to convert calls and how to connect with families, individuals and referring clinicians.
We are experts in the field of intake and admissions, and offer treatment programs the option of contracting with Treatment Consultants to do full time or part time intake. Treatment Consultant’s highly trained and professional intake staff has extensive knowledge in the fields of addiction, eating disorders, sexual compulsivity, trauma, mood disorders, dual diagnosis and family therapy.
We are available on a short or long term basis to answer inquiry calls, conduct intake assessments, complete insurance benefits checks and coordinate admissions to your program or facility. If needed, we can become your complete intake department, following up every call, making appropriate referrals and working with your marketing team to assure your marketing dollars are well spent.
Call coverage is available for days, evenings, overnights and weekends. Please don’t hesitate to call us to discuss your needs. Let voice mail be thing of the past in your intake department!